CallTrack Live

Work hours: Mon–Fri, 8:00 AM – 5:00 PM PST

Lunch: 11:00 AM – 2:00 PM PST (1 hr window)

Inactivity alert: 10 min no logs

Log a Call

All fields save in real-time to the shared log.

Call Type

Phone Number

Patient / Caller Name (optional)

Call Category

Duration

Outcome

Priority

Notes

No calls logged yet.
Use the form to log your first call.

🏆 Leaderboard & Live Board — Today

🏆 Leaderboard

Live Board

Team Live Board

Real-time performance — updates as calls come in

Today's Leaderboard

#	Date/Time	Agent	Type	Phone	Category	Sub-type	Duration	Outcome	Priority	Notes	Actions

Audit Trail

Agent Roster

Reports & Export

Generate reports for client delivery. All exports include tenant data only.

Daily Call Summary

All calls logged today with agent breakdown

Weekly Performance Report

Agent performance vs goals for current week

Full Call Log Export

Complete log — all time, all agents

JSON Backup

Full structured data backup for safekeeping

Alerts & Notifications

Are you still there?

No call activity detected for 10 minutes. Your supervisor has been notified. Click anywhere to resume.

10:00

🔥

HALFWAY THERE!

35 calls logged today.
You're on fire — keep that energy going.
35 more and you hit the goal!

🎉

DAILY GOAL SMASHED!

70 calls today — you crushed it!
That's exactly what a top performer looks like.
You're a legend on the leaderboard.

🏆

TEAM GOAL ACHIEVED!

2,800 calls this week!
The whole team made it happen.
Warren has been notified. 🎊

🔥 3 in a row!

🌌

OUT OF THIS WORLD!

You reached the goal!

覚醒

POWER LEVEL OVER 9000

EPISODE 1

THE BEGINNING

A new challenger has entered the arena

NANI?!

MONDAY BOSS

~ THE SLOW MORNING ~

BOSS HP 2800 / 2800

🏆

Achievement unlocked

First Blood

Logged your first call today

z z z